Call centers play a vital role in supporting businesses around the world. In fact, according to the World Bank, the global market for call center outsourcing reached $63 billion in…
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Every firm depends on its customers. It’s therefore important to develop a plan to consistently attract new clients. However, the cost of customer acquisition has increased by 50% over the…
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The fluid nature of the marketing world has been particularly obvious over the past 10 to 20 years thanks to the expansion of the Internet into the forefront of our…
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When you’re a growing company, you know how important it is to boost sales and increase revenue quickly. For small business entrepreneurs, there isn't a simple, universal plan for business…
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You might have read or seen customers, businesses, and marketing professionals calling out for ways to modernize telemarketing — that is, adapting it to today’s digital reality and the online,…
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How does one attract more subscribers without spending too much money? This is the million dollar question facing startups. There is a common perception out there that, in order to…
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The main aim of every firm is to generate a profit and maximize sales. However, not all businesses have the necessary marketing, branding, SEO, or design knowledge to reach that…
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You just launched your start-up. You studied the demand for your product or service and you are ready to make your first sale. Now is the time to find your…
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Telemarketing is one of the most powerful tools for increasing sales and finding business prospects because it touches upon all four aspects of marketing: awareness, interest, action, and retention. There…
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Inbound and outbound telemarketing are used by businesses that seek to go beyond traditional marketing efforts or advertising. They are an essential step in the sales funnel. Generally, call center…
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