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TELUP - Expert in Customer Experience (CX) Outsourcing, Customer Engagement, and BPO Services

TELUP est une entreprise canadienne leader dans le domaine de l’externalisation de l’Expérience Client (CX), de l’Engagement Client, du Service Client, et des solutions BPO (Business Process Outsourcing). Nous offrons des services sur mesure pour aider les entreprises à améliorer l’efficacité opérationnelle, optimiser la gestion de la relation client et renforcer l’engagement client.

Avec des solutions innovantes utilisant l’intelligence artificielle, TELUP se distingue dans la gestion des fonctions essentielles telles que le support technique, le marketing direct, et le service client, tout en garantissant un retour sur investissement maximal pour nos partenaires commerciaux. Nous sommes votre partenaire stratégique pour une croissance durable grâce à des services de centre d’appel et d’externalisation adaptés à vos besoins spécifiques.

We Invest in People

At TELUP, we place the highest value on the continuous improvement of our incredible team. Each leader strives to become better than the best, and we aim to exceed expectations, not just meet them.

We Use Various Measures to Determine How Well We Care for Our Staff:

  • How we lead and motivate our employees
  • How we integrate our company values into our conduct
  • How we empower and engage people to do their best within the company
  • How we manage performance, track progress, and provide feedback
  • How we identify and reward high performance
  • How roles are clearly defined so everyone works toward a common goal
  • How we shape our capability by hiring people at the right time for the exact roles
  • How we promote continuous improvement within the company
  • How we create sustainable success to stay ahead of our industry

Because human contact always goes further

  • How we lead and motivate our employees
  • How we integrate our company values into our conduct
  • How we empower and engage people to do their best within the company
  • How we manage performance, track progress, and provide feedback
  • How we identify and reward high performance
  • How roles are clearly defined so everyone works toward a common goal
  • How we shape our capability by hiring people at the right time for the exact roles
  • How we promote continuous improvement within the company
  • How we create sustainable success to stay ahead of our industry